For any reservation or cancellations of the trip / holiday the following policy applies;

For accommodation and activities, the following refund policy will apply to all the deposits.

Payments by credit cards or PayPal will attract an extra charge of 5% to be added to the total trip cost. Wire transfers sending fees will be charged on the client from the sending bank while RFCT will be charged the clearing charges by our bank from the total cost of the trip.

kindly note that, in every park we visit, we give as much opportunities to the local community providers to provide services such as accommodation, meals, tours and other services. we carefully choose from the list of trained and approved high quality community enterprises. However, we are also in partnership with all levels of providers for mid range and luxury service providers as we do take many of our visitors here. Our team is happy to include them on the trips as a choice.

Looking forward to welcoming you and showing you around Uganda.